Frequently Asked Questions
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How long will it take for my items to arrive?
We understand the importance of timely delivery. Here's a breakdown of our delivery timeline:
Order Handling Time: 1-2 Business Days
Transit Time: 7-10 Business Days -
Will I receive a confirmation number when I place my order?
Absolutely! Upon placing your order, you will receive an order number for reference. If, for any reason, you do not receive one within 24-48 hours, please don't hesitate to reach out to us. -
Who can I contact if I have a problem with my order?
Your satisfaction is our priority, and we're here to assist you every step of the way. For any inquiries or issues regarding your order, feel free to contact our dedicated Customer Support Team at info@valenciaasports.com . We're available Mon-Fri between 9:00 AM to 5:00 PM GMT Time zone to address your concerns promptly. -
Is Checkout on this site safe and secure?
Rest assured, your security is our top priority. You can shop with confidence knowing that all purchases made on our site are safe and secure. We utilize the latest encryption technology to safeguard your personal and financial information. - Why my tracking number isn't working? Tracking numbers can take 0-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
- What is the return policy of Valenciaa Sports? We accept returns on most products within 30 days from the date you received the order. For more information, please visit Return Page
We hope this FAQ section has addressed any questions you may have had.
Should you require further assistance or clarification, please don't hesitate to reach out to us.
Contact Information:
Address: Valenciaa Sports, 163, C Sector Indrapuri, Bhopal, Madhya Pradesh, India 462022
Warehouse Address: Valenciaa Sports, 7 Southey Rd, London SW9 0PB, UK
Email:info@valenciaasports.com
Contact Form: Contact Us Here
Phone: +919752571981